After-Sales Guide

Dear valued customer,We understand your disappointment if you found the mounting brackets missing when unboxing your new mirror. Please know we take full responsibility for this oversight and are committed...

Dear valued customer,We understand the importance of a fully functional mirror, and we’re here to help if your LED mirror isn’t lighting up. Follow these simple steps to resolve the...

Hello! Noticed your LED mirror’s brightness fading over time? Before contacting customer support, try this quick fix:Long-press the touch button for 3 seconds until the brightness starts to adjust.Keep holding...

Dear valued customer,Thank you for choosing our LED mirror products. We understand that light flickering can be frustrating, and we’re here to help you resolve the issue efficiently.If you notice...

Hello! If you’ve recently received your medicine cabinet and noticed one of the mirror doors isn’t lighting up, don’t worry—we’re here to help with these simple troubleshooting steps.Step 1: Check...

Hello! We understand how inconvenient it is when the wires in your medicine cabinet come loose. No need to worry—we’re here to help you reconnect them quickly and get your...