Hello! Noticed your LED mirror’s brightness fading over time? Before contacting customer support, try this quick fix:
Long-press the touch button for 3 seconds until the brightness starts to adjust.
Keep holding to cycle through brightness levels (5%–100%) and release when you reach your desired setting.
Still Having Issues?
Our customer support team is here to help! When reaching out, please prepare:
1.Order number (attach a photo of your purchase receipt)
2.Product model number (found on the box or in your order details)
3.A short video showing the mirror remains dim after adjustment.
Contact Details:
Phone: 832-376-8443 | 832-479-7417 (Monday to Friday, 9 AM–6 PM EST)
Email: sales@toolkiss.com | info@toolkiss.com (We strive to respond within 24 business hours.)
